Product directory
CUSTOMER SUPPORT / PRODUCT PROFILE

Intercom

Human support seats without AI outcomes.

Official website
Start with your workload. These examples use the category defaults. Customize this comparison

Supported plans

Official pricing
Advanced · annual commitmentAnnual commitment
$425.00/ month equivalent

$5,100.00 committed per year. Annual payment; the monthly equivalent is not a monthly payment option.

Base $0 / month equivalent. Metered charges and allowances are included at the default workload.

Conditions and limitations

  • Annual commitment. The comparison shows its monthly equivalent; seats and workload are held constant for the full year.
  • Full human support seats only. Inbox and help-center requirements are not evaluated for Intercom.
  • Taxes, promotions, prorations, negotiated contracts and optional add-ons.
  • Fin service/sales outcomes, outbound campaigns, phone, SMS and WhatsApp.

Pricing checked 2026-10-06. Inspect source

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AdvancedMonthly billing
$495.00/ month equivalent

Base $0 / month equivalent. Metered charges and allowances are included at the default workload.

Conditions and limitations

  • Full human support seats only. Inbox and help-center requirements are not evaluated for Intercom.
  • Taxes, promotions, prorations, negotiated contracts and optional add-ons.
  • Fin service/sales outcomes, outbound campaigns, phone, SMS and WhatsApp.

Pricing checked 2026-10-06. Inspect source

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Essential · annual commitmentAnnual commitment
$145.00/ month equivalent

$1,740.00 committed per year. Annual payment; the monthly equivalent is not a monthly payment option.

Base $0 / month equivalent. Metered charges and allowances are included at the default workload.

Conditions and limitations

  • Annual commitment. The comparison shows its monthly equivalent; seats and workload are held constant for the full year.
  • Full human support seats only. Inbox and help-center requirements are not evaluated for Intercom.
  • Taxes, promotions, prorations, negotiated contracts and optional add-ons.
  • Fin service/sales outcomes, outbound campaigns, phone, SMS and WhatsApp.

Pricing checked 2026-10-06. Inspect source

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EssentialMonthly billing
$195.00/ month equivalent

Base $0 / month equivalent. Metered charges and allowances are included at the default workload.

Conditions and limitations

  • Full human support seats only. Inbox and help-center requirements are not evaluated for Intercom.
  • Taxes, promotions, prorations, negotiated contracts and optional add-ons.
  • Fin service/sales outcomes, outbound campaigns, phone, SMS and WhatsApp.

Pricing checked 2026-10-06. Inspect source

Add this plan to a stack
Expert · annual commitmentAnnual commitment
$660.00/ month equivalent

$7,920.00 committed per year. Annual payment; the monthly equivalent is not a monthly payment option.

Base $0 / month equivalent. Metered charges and allowances are included at the default workload.

Conditions and limitations

  • Annual commitment. The comparison shows its monthly equivalent; seats and workload are held constant for the full year.
  • Full human support seats only. Inbox and help-center requirements are not evaluated for Intercom.
  • Taxes, promotions, prorations, negotiated contracts and optional add-ons.
  • Fin service/sales outcomes, outbound campaigns, phone, SMS and WhatsApp.

Pricing checked 2026-10-06. Inspect source

Add this plan to a stack
ExpertMonthly billing
$695.00/ month equivalent

Base $0 / month equivalent. Metered charges and allowances are included at the default workload.

Conditions and limitations

  • Full human support seats only. Inbox and help-center requirements are not evaluated for Intercom.
  • Taxes, promotions, prorations, negotiated contracts and optional add-ons.
  • Fin service/sales outcomes, outbound campaigns, phone, SMS and WhatsApp.

Pricing checked 2026-10-06. Inspect source

Add this plan to a stack
EVIDENCE, NOT GUESSWORK

Pricing observations

6 recent records

These dates mark when a price model was checked. They do not establish when a vendor changed its price. One observation is not a historical trend.

  • Advanced · annual commitment · Base $0 / month equivalent · Annual commitment

    Official source ↗ · Usage charges are additional where modeled.
  • Advanced · Base $0 / month equivalent · Monthly billing

    Official source ↗ · Usage charges are additional where modeled.
  • Essential · annual commitment · Base $0 / month equivalent · Annual commitment

    Official source ↗ · Usage charges are additional where modeled.
  • Essential · Base $0 / month equivalent · Monthly billing

    Official source ↗ · Usage charges are additional where modeled.
  • Expert · annual commitment · Base $0 / month equivalent · Annual commitment

    Official source ↗ · Usage charges are additional where modeled.
  • Expert · Base $0 / month equivalent · Monthly billing

    Official source ↗ · Usage charges are additional where modeled.