Find the best customer support for your workload
Start with the priced options, then check capabilities, limits and commitments. We do not score qualities we have not measured.
What this comparison covers
One email/chat workspace. No AI, outbound campaigns, SMS, WhatsApp or phone charges. Crisp counts stored profiles; Help Scout counts customers helped each month. Enter these separately.
Evaluating 3 products from 3 published in this category. USD monthly equivalents, before tax. Features and service compatibility need separate evaluation.
- Billable people
- 5 people
- Stored customer profiles
- 1,000 profiles
- Customers helped
- 100 per month
- Shared inboxes
- 1 inboxes
- Help center sites
- 1 sites
Choose the fit, then compare the bill
- Confirm the product supports your requirements. “Not modeled” does not mean a vendor cannot support them.
- Compare included usage, hard limits and paid extras at your expected volume.
- Account for annual commitments, migration effort and the exclusions shown below.
Priced options to evaluate
3 eligible products. Quote-only, expired and unsupported configurations are excluded from cost rankings.
Help Scout
Support seats with inbox and Docs-site allowances.
$0 / month
Free
Official pricing · Checked 2026-10-06
Cost breakdown and exclusions
- Monthly subscription: $0
- Taxes, promotions, prorations, negotiated contracts and optional add-ons.
Free: $0/month at reference usage.
Crisp
Workspace bundles with stored-profile allowances.
$95.00 / month
Essentials
Official pricing · Checked 2026-10-06
Cost breakdown and exclusions
- Monthly subscription: $95.00
- Stored profiles are not monthly helped contacts. Inbox and help-center requirements are not evaluated for Crisp.
- Taxes, promotions, prorations, negotiated contracts and optional add-ons.
- AI credit consumption.
Essentials: $95.00/month at reference usage.
Intercom
Human support seats without AI outcomes.
$145.00 / month
Essential · annual commitment · Annual commitment $1,740.00
Official pricing · Checked 2026-10-06
Cost breakdown and exclusions
- Monthly subscription: $0
- Billable seats: $145.00
- Annual commitment. The comparison shows its monthly equivalent; seats and workload are held constant for the full year.
- Full human support seats only. Inbox and help-center requirements are not evaluated for Intercom.
- Taxes, promotions, prorations, negotiated contracts and optional add-ons.
- Fin service/sales outcomes, outbound campaigns, phone, SMS and WhatsApp.
Essential · annual commitment: $145.00/month at reference usage.
Questions before you decide
Which Customer support product is cheapest?
Help Scout has a lowest modeled cost among the eligible products shown at reference usage. Ties share a rank. This is not a claim about every vendor or workload.