Alternatives to Help Scout
Compare the same workload. Check the differences behind the price.
Help Scout
Support seats with inbox and Docs-site allowances.
$0 / month
Free
Official pricing · Checked 2026-10-06
Cost breakdown and exclusions
- Monthly subscription: $0
- Taxes, promotions, prorations, negotiated contracts and optional add-ons.
What this comparison covers
One email/chat workspace. No AI, outbound campaigns, SMS, WhatsApp or phone charges. Crisp counts stored profiles; Help Scout counts customers helped each month. Enter these separately.
Evaluating 3 products from 3 published in this category. USD monthly equivalents, before tax. Features and service compatibility need separate evaluation.
- Billable people
- 5 people
- Stored customer profiles
- 1,000 profiles
- Customers helped
- 100 per month
- Shared inboxes
- 1 inboxes
- Help center sites
- 1 sites
2 alternatives in this comparison
Crisp
Workspace bundles with stored-profile allowances.
$95.00 / month
$95.00 more per month
- Essentials: $95.00/month at reference usage.
- Stored profiles are not monthly helped contacts. Inbox and help-center requirements are not evaluated for Crisp.
- Taxes, promotions, prorations, negotiated contracts and optional add-ons.
- AI credit consumption.
Official source · Checked 2026-10-06
Compare with Help Scout →Intercom
Human support seats without AI outcomes.
$145.00 / month
$145.00 more per month
- Essential · annual commitment: $145.00/month at reference usage.
- Annual commitment. The comparison shows its monthly equivalent; seats and workload are held constant for the full year.
- Full human support seats only. Inbox and help-center requirements are not evaluated for Intercom.
- Taxes, promotions, prorations, negotiated contracts and optional add-ons.
- Fin service/sales outcomes, outbound campaigns, phone, SMS and WhatsApp.
Official source · Checked 2026-10-06
Compare with Help Scout →Questions before you decide
Are these drop-in replacements for Help Scout?
No compatibility is implied by sharing the Customer support category. Check the selected plans, workload assumptions, API compatibility and required features before switching.