COMPARE / CUSTOMER SUPPORT

Customer support, with the math.

Human support agents and inboxes.

One email/chat workspace. No AI, outbound campaigns, SMS, WhatsApp or phone charges. Crisp counts stored profiles; Help Scout counts customers helped each month. Enter these separately.

YOUR COMPARISON, YOUR CALL

Bring your shortlist.

2 / 4 selected

Choose up to four products for a closer look. The full cost ranking stays below.

Showing 3 of 3 supported products. Find products for this comparison

Your workload

Monthly usage. Adjust the assumptions to match your product.

Billable people

people

Full members or licensed users billed for the entire period. Guests and prorations are excluded.

Stored customer profiles

profiles

All stored profiles, used by Crisp.

Customers helped

per month

Distinct customers helped this month, used by Help Scout.

Shared inboxes

inboxes

Shared support inboxes.

Help center sites

sites

Published Docs sites.

Estimates are in USD before taxes. Your usage stays in this URL.

Decision guideOne shared workload. Different trade-offs.	Crisp Plan for Crisp	Intercom Plan for Intercom
Monthly equivalentUSD · before tax	$95.00Lowest in your shortlistEssentials	$145.00Essential · annual commitment
Payment commitment	Monthly	Billed annually$1,740.00 committed per year
Fits this workload?	Within modeled limits	Within modeled limits
What to know	Stored profiles are not monthly helped contacts. Inbox and help-center requirements are not evaluated for Crisp.	Annual commitment. The comparison shows its monthly equivalent; seats and workload are held constant for the full year. 1 more conditions Full human support seats only. Inbox and help-center requirements are not evaluated for Intercom.
Outside the estimate	Taxes, promotions, prorations, negotiated contracts and optional add-ons. AI credit consumption.	Taxes, promotions, prorations, negotiated contracts and optional add-ons. Fin service/sales outcomes, outbound campaigns, phone, SMS and WhatsApp.
Evidence	Official pricing ↗Checked 2026-10-06	Official pricing ↗Checked 2026-10-06

Look ahead, before you commit.

Vary billable people. Keep all other inputs fixed.

Sampled growth costs

IntercomCrisp

Inflections & Crossovers

Verified cost transitions

4 peopleCrisp (Essentials) becomes cheaper than Intercom (Essential · annual commitment) at 4 people ($95.00/mo).

View exact values and assumptions

Each point follows your selected plan. Automatic choices use the lowest eligible supported plan per product. Missing values mean no supported plan fits. This varies one input, not all costs with customer count. Lines connect sampled estimates; prices between those points can change in steps or at plan limits.

Billable people	Intercom	Crisp
1 people	$29.00	$95.00
2 people	$58.00	$95.00
3 people	$87.00	$95.00
4 people ★	$116.00	$95.00
5 people	$145.00	$95.00
6 people	$174.00	$95.00
8 people	$232.00	$95.00
10 people	$290.00	$95.00
11 people	$319.00	Not available
13 people	$377.00	Not available
15 people	$435.00	Not available
17 people	$493.00	Not available
18 people	$522.00	Not available
20 people	$580.00	Not available
22 people	$638.00	Not available
24 people	$696.00	Not available
25 people	$725.00	Not available
27 people	$783.00	Not available
29 people	$841.00	Not available
32 people	$928.00	Not available
34 people	$986.00	Not available
36 people	$1,044.00	Not available
37 people	$1,073.00	Not available
39 people	$1,131.00	Not available
41 people	$1,189.00	Not available
43 people	$1,247.00	Not available
44 people	$1,276.00	Not available
46 people	$1,334.00	Not available
48 people	$1,392.00	Not available
50 people	$1,450.00	Not available
51 people	$1,479.00	Not available
53 people	$1,537.00	Not available
55 people	$1,595.00	Not available
57 people	$1,653.00	Not available
60 people	$1,740.00	Not available