01
Help Scout Lowest estimate
Free
$0/ month equivalent
COMPARE / CUSTOMER SUPPORT
Customer support, with the math.
Human support agents and inboxes.
One email/chat workspace. No AI, outbound campaigns, SMS, WhatsApp or phone charges. Crisp counts stored profiles; Help Scout counts customers helped each month. Enter these separately.
YOUR COMPARISON, YOUR CALL
3 / 4 selectedBring your shortlist.
Choose up to four products for a closer look. The full cost ranking stays below.
Showing 3 of 3 supported products. Find products for this comparison
Your workload
Monthly usage. Adjust the assumptions to match your product.
people
Full members or licensed users billed for the entire period. Guests and prorations are excluded.
Maximum 10,000 peopleprofiles
All stored profiles, used by Crisp.
Maximum 10,000,000 profilesper month
Distinct customers helped this month, used by Help Scout.
Maximum 10,000,000 per monthinboxes
Shared support inboxes.
Maximum 1,000 inboxessites
Published Docs sites.
Maximum 1,000 sitesEstimates are in USD before taxes. Your usage stays in this URL.
| Decision guideOne shared workload. Different trade-offs. | |||
|---|---|---|---|
| Monthly equivalentUSD · before tax | $95.00Essentials | $145.00Essential · annual commitment | $0Lowest in your shortlistFree |
| Payment commitment | Monthly | Billed annually$1,740.00 committed per year | Monthly |
| Fits this workload? | Within modeled limits | Within modeled limits | Within modeled limits |
| What to know | Stored profiles are not monthly helped contacts. Inbox and help-center requirements are not evaluated for Crisp. | Annual commitment. The comparison shows its monthly equivalent; seats and workload are held constant for the full year. 1 more conditions
| Support seats with inbox and Docs-site allowances. |
| Outside the estimate | Taxes, promotions, prorations, negotiated contracts and optional add-ons. AI credit consumption. | Taxes, promotions, prorations, negotiated contracts and optional add-ons. Fin service/sales outcomes, outbound campaigns, phone, SMS and WhatsApp. | Taxes, promotions, prorations, negotiated contracts and optional add-ons. |
| Evidence | Official pricing ↗Checked 2026-10-06 | Official pricing ↗Checked 2026-10-06 | Official pricing ↗Checked 2026-10-06 |
Look ahead, before you commit.
Vary billable people. Keep all other inputs fixed.
Help ScoutIntercomCrisp
View exact values and assumptions
Each point follows your selected plan. Automatic choices use the lowest eligible supported plan per product. Missing values mean no supported plan fits. This varies one input, not all costs with customer count.
| Billable people | Help Scout | Intercom | Crisp |
|---|---|---|---|
| 1 people | $0 | $29.00 | $45.00 |
| 3 people | $0 | $87.00 | $45.00 |
| 5 people | $0 | $145.00 | $95.00 |
| 10 people | $250.00 | $290.00 | $95.00 |
| 25 people | $625.00 | $725.00 | $345.00 |
| 50 people | $2,250.00 | $1,450.00 | $595.00 |
Your monthly comparison
3 eligible products in this loaded set · Lowest modeled cost first
02
Essentials
$95.00/ month equivalent
03
Essential · annual commitment Annual commitment · $1,740.00 / year
$145.00/ month equivalent
Prices reflect dated, supported plans. Matching a category does not mean matching features. How estimates work